Privacy Policy

www.aurelismortgage.com website is owned by Aurelis Mortgage Pte Ltd, which is a data controller of your personal data.

We have adopted this Privacy Policy, which determines how we are processing the information collected by www.aurelismortgage.com, which also provides the reasons why we must collect certain personal data about you. Therefore, you must read this Privacy Policy before using www.aurelismortgage.com website.

We take care of your personal data and undertake to guarantee its confidentiality and security.

1. Our Commitment to Your Privacy

We are committed to protecting your personal data and respecting your privacy in accordance with the Personal Data Protection Act 2012 (PDPA) of Singapore. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with us through our website or services.

2. Personal Data We Collect

We collect personal data that you voluntarily provide to us, including:

• Full name

• Mobile number

• Email address

This information is collected when you submit an enquiry, request a consultation, or contact us through our website.

3. Purpose of Collection, Use, and Disclosure

Your personal data may be collected, used, and disclosed for the following purposes:

• To respond to your enquiries and contact you regarding our mortgage advisory services

• To provide personalised mortgage advice and related guidance

• To follow up on your requests, appointments, or consultations

• To comply with legal, regulatory, or internal policy requirements

4. Marketing and Communication Consent

With your consent, we may also use your personal data to:

• Provide information about our services, promotions, or updates

• Share insights, market updates, or educational content related to mortgage planning

Marketing communications may be sent via email, phone calls, text messages, or other communication channels.
You may withdraw your consent at any time by contacting us or using the unsubscribe option (where applicable).

5. Consent

By submitting your personal data through our website or other channels, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy. Where marketing communications are involved, consent will be obtained separately where required by law.

6. Disclosure of Personal Data

We do not sell, rent, or trade your personal data.
Your personal data may be disclosed only:

• To trusted third-party service providers who support our business operations (e.g. IT or administrative support), on a need-to-know basis

• Where required or permitted by law, regulation, or relevant authorities

7. Protection and Retention of Personal Data

We take reasonable administrative, technical, and physical measures to protect your personal data against unauthorised access, use, or disclosure.
Your personal data will be retained only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulations.

8. Access and Correction

You may request access to or correction of your personal data in our possession by contacting us using the details below. We will respond in accordance with PDPA requirements.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on our website.

10. Contact Us

If you have any questions about this Privacy Policy or how your personal data is handled, please contact us at ask@aurelismortgage.com